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1. How far in advance do I need to finalize my details?
2. What do I need to finalize my details?
3. What time should my reception begin?
4. What time does my reception have to end?
5. Who will be on-site to assist me during my event?
6. Is a Cocktail Hour Mandatory?
7. Does the entire Bridal Party have to be introduced into the room?
8. Should we do a welcome?
9. Should we do toasting before dinner or after dinner?
10. Should we do a blessing?
11. Should we cut the cake before or after dinner?
12. May I offer a “choice of entrée” to my guests?
13. What is the Child’s Meal?
14. What is the Vegetarian Entrée?
15. Who should get a Vendor Meal?
16. What is a Vendor Meal?
17. Should I have a Champagne Toast?
18. Do you have limitations or suggestions on vendors?
19. How many people does each room hold?
20. What size are the Tables?
21. Does the Phoenix Provide Linens?
22. If I booked a ballroom, how many hours do I have the room?
23. What if I want to Rent Linens?
24. What if I want to Rent Chair Covers?
25. Do I need to Rent China?
26. Do I need to provide Centerpieces?
27. Do I need to place my own party favors and place cards, etc.?
28. What time can my Florist, Cake Bakery, or other vendors get in to the room to deliver?
29. Can you recommend vendors that have worked at The Phoenix?
30. May I have photos taken on the Staircase?
31. Will there be other functions in the building besides my wedding?
32. Is the Phoenix handicap accessible?
33. Where do my guests park?
34. What is a Food & Beverage Minimum?
35. What if I am not meeting my Food & Beverage Minimum?
36. What can I add to make sure I meet my Food and Beverage minimum?
37. What is included in the Bar?
38. Is there a corkage fee if we bring in our own wines?
1. How far in advance do I need to finalize my details?
An Event Coordinator will contact you three months prior to your event to schedule your conference call or detail appointment. If you would like to meet earlier than three months prior to your event, please contact us.
2. What do I need to finalize my “Details”?
A Wedding Planning Packet will be provided for you once you have signed a contract. Please fill in all pertinent information and have it ready for your Event Coordinator.
3. What time should my reception begin?
We will plan for your reception to begin once guests arrive after your ceremony. The Bar will “open” once a majority of your guests are on-site.
4. What time does my reception have to end?
We suggest your bar closes one half of an hour before the reception ends. All bars must close by 1:00am.
5. Who will be on-site to assist me during my event?
An Event Coordinator will work with you in detailing your event and may be available to be on-site to assist you. A Banquet Captain is assigned to each event to coordinate and supervise the entire event all evening.
6. Is a Cocktail Hour Mandatory?
It is important to give your guests ample time to arrive, park and get into the building. It is also important to allow the Bride and Groom to finish photos at the Ceremony Site, arrive to The Phoenix and take photos on the staircase and prepare to be introduced into the Ballroom.
7. Does the entire Bridal Party have to be introduced into the room?
It is up to you whether you have the entire Bridal Party, Parents, Flower Girl and Ring Bearer, or just the Bride and Groom introduced into the room. We strongly suggest that you give a list of the introductions to both your Emcee and your Event Coordinator to expedite introductions in a timely manner.
8. Should we do a welcome?
We suggest a welcome should be done by the Bride and Groom or Parents to begin the evening.
9. Should we do toasting before dinner or after dinner?
We suggest toasting before Dinner, especially if you are not offering Champagne, as guests will still have a drink from the Cocktail Hour. It will also assist in getting through the formalities before dinner is served.
10. Should we do a blessing?
It is up to each family to determine if you would like to appoint someone to do a blessing before Dinner.
11. Should we cut the cake before or after dinner?
It is up to you to decide if you would like to cut the cake before or after dinner. Our staff will cut the cake and serve it as dessert. We like to know if you will provide a cake knife or will need to utilize one of ours at no charge to you.
12. May I offer a “choice of entrée” to my guests?
We recommend that you choose one menu for all of your guests. Please note that we offer a Child’s Meal and Vegetarian Meal. We simply ask that you indicate which guest will have a special meal. If it is important for you to offer a “Choice of entrée”, you will need to give us a final count of each entrée 72 hours prior to the function and each entrée selection must be clearly indicated on each person’s place card. This also adds $5.00 per person to your per person menu cost.
13. What is the Child’s Meal?
The First Course is a Fresh Fruit Cup. The Entrée is either Chicken Strips with French Fries or a Child’s Size Cheese Pizza. Each Child with a Childs Meal will get an Ice Cream Sundae as Dessert with unlimited soft drinks. The cost is $15.50 plus Tax and Gratuity per child.
14. What is the Vegetarian Entrée?
The typical Vegetarian Entrée is a Grilled Marinated Vegetable Napoleon. Please let your Event Coordinator know if you need a Vegan Selection.
15. Who should get a Vendor Meal?
We suggest that you should offer an entrée to the vendors that have been working with you all day. You may choose to feed your Photographer (and Assistant), DJ and/or Band or Videographer.
16. What is a Vendor Meal?
You may offer a Chicken Salad Sandwich with Chips and Soft Drink at $10.50++ each or a regular entrée that you are offering at our typical retail price.
17. Should I have a Champagne Toast?
You may choose to offer Champagne to each guest or allow guests to use the Cocktail they may still have in hand for Toasting. Please see our Wine list for Champagne Selections, which are charged upon consumption per bottle. You may choose to have champagne offered to the Bridal Party or Bride and Groom only.
18. Do you have limitations or suggestions on vendors?
Your Event Coordinator is able to give you suggestions for vendors. We do not have limitations on which vendors you choose. We do require the Contact name and phone number of your vendors that will need to load in to the building. We will contact them to make the appropriate arrangements.
19. How many people does each room hold?
The Grand Ballroom with a 24 x 36 dance floor will accommodate up to 312 guests.
The Grand Ballroom with a 24 x 27 dance floor will accommodate up to 360 guests.
(Tables of 12 without a Head Table)
The Grand Ballroom will accommodate up to 450 guests “reception style” without formal seating.
The Archway Ballroom with a 15 x 21 dance floor will accommodate up to 190 guests.
The Archway Ballroom with a 21 x 21 dance floor will accommodate up to 170 guests.
(Tables of 10 without a Head Table)
The Archway Ballroom will accommodate up to 250 guests “reception style” without formal seating.
20. What size are the Tables?
Tables used in the Archway Ballroom are 5ft diameter round tables, and can accommodate 8-10 guests comfortably.
Tables used in the Grand Ballroom are 5 1/2 ft. x 6 ft. oval tables, and can accommodate 10-12 people comfortably.
21. Does the Phoenix Provide Linens?
Yes we do. White Linens and White Napkins are provided for each function at no charge.
22. If I booked a ballroom, how many hours do I have the room?
The room is available to you 2 hours prior to your guest arrival time. Bars must close no later than 1:00am.
23. What if I want to Rent Linens?
If you wish to order linens for guest seating, a 120 inch round is required for 5ft round tables and a 132 inch round is required for the oval tables. We can make recommendations of companies to contact for linen rental.
The Phoenix will place your rented linens and napkins at no additional charge.
24. What if I want to Rent Chair Covers?
If you wish to order chair covers, please make arrangements to have the covers placed on the chairs by the rental company or the Phoenix can place them for $1.00 on per chair and $1.00 off per chair. The Phoenix can make recommendations of companies to contact for chair cover rental.
25. Do I need to Rent China?
The Phoenix provides China and Glassware for dinner service and bars at no additional charge for on-site events.
26. Do I need to provide Centerpieces?
The Phoenix may provide rental of 10 or 12 inch Round or Square Mirrors @$2.00 each and Glass Votive cup with candle at $1.00 per votive (we recommend 3-5 votives per table if used).
27. Do I need to place my own party favors and place cards, etc.?
The staff at The Phoenix would be happy to place your party favors, place cards, menu cards and other similar items at no charge to you. We will schedule an appointment with you to store any of these items on Tuesday prior to your reception.
28. What time can my Florist, Cake Bakery, or other vendors get in to the room to deliver?
The Phoenix will work directly with your vendors, the week of your wedding to coordinate their delivery times.
29. Can you recommend vendors that have worked at The Phoenix?
We would be happy to recommend vendors that have worked at The Phoenix. We highly recommend that you interview at least three companies for each vendor that you will be hiring for your special day. We do not have limitations on which vendors you choose. We do require you to provide contact information for your vendors.
30. May I have photos taken on the Staircase?
If you are planning a reception at The Phoenix there is no charge to have photos on the Staircase. If you are not planning a function at The Phoenix and wish to have photos taken on the staircase, there will be a rental fee.
31. Will there be other functions in the building besides my wedding?
The Phoenix houses a Public Restaurant open Wednesday through Saturday beginning at 5:00pm. There are often other events in the building as well. We have proper signage posted to assist guests in locating their event.
32. Is the Phoenix handicap accessible?
Yes, The Phoenix is handicap accessible; please note we have an elevator at the 9th St. exit.
33. Where do my guests park?
We are located directly next door to The Garfield Garage. This Garage is managed by the City of Cincinnati.
34. What is a Food & Beverage Minimum?
The Food and Beverage Minimum is the minimum which must be spent in Food and Beverage only, before Gratuity and Tax.
35. What if I am not meeting my Food & Beverage Minimum?
You are required to spend the amount of the food and beverage minimum in food and beverage before 20% gratuity and 7% sales tax is applied or a room charge will incur. The room charge will then be the difference between the Food and Beverage minimum and the actual food and beverage total.
36. What can I add to make sure I meet my Food and Beverage minimum?
A. Extra hours of bar at $3.25++ per person, per hour
B. Champagne at $19.00++ per bottle (we average 7 pours per bottle)
C. Wine with dinner at $19.00++ per bottle (We average 5 pours per bottle)
D. A late evening Snack Station
(For additional suggestions please contact your event coordinator)
37. What is included in the Bar?
Domestic and Imported Beers, House wines, Assorted Soft Drinks, Bottled Waters and Juices are included in the bar. Depending on which bar package you have chosen, you will have either Call or Premium Brand Liquors.
38. Is there a corkage fee if we bring in our own wines?
The corkage fee for wines or champagne brought into The Phoenix to be served to your guests is $15.00+ per bottle and $24.00+ for magnum bottles.
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